It's that time of year again! While we're working extremely hard around the clock, we're also taking some days off to spend with our family and loved ones during the holidays. 💙
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We'll still be coming into the office from time to time to make sure you get the products when you expect them to, on time. Read on for our days off.
Which days are we off?
While we'll still be accepting orders, we won't be in the office to pack them up on these days:
Month | Dates |
December | 19 - 22, 25 - 28 |
January | 1 |
Which days are we packing orders?
Month | Dates |
December | 29 |
January | Resuming on the 2nd |
Our customer service team will be online to answer any questions on these dates:
Month | Dates |
December | 19 - 22; 26 - 29 |
When to order packages within Canada.
Domestic parcels | ||
British Columbia | December 10 | December 10 |
Alberta, Manitoba, Northwest Territories, Nunavut, Saskatchewan, and Yukon | December 10 | December 10 |
New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, and Quebec | December 10 | December 8 |
Note that these estimates are more conservative than Canada Post's as our Operations team will be on holiday.
This ensures we account for our own order fulfillment capacity and deliver your packages on time.
Canada Post holiday schedule:
Holiday* | Dates |
Christmas Day | December 25 |
Boxing Day | December 26 |
New Year's Day | January 1 |
* When a holiday falls on a Saturday or Sunday, it may be applied to the next business day. As such, post offices will be closed, and there will be no collection or delivery of mail.
Find the delivery standard from your postal code to a Canadian destination at canadapost.ca/deliverytool.