My Supply Co.

What to expect during the holidays, plus Canada Post's guidelines.

Christmas and New Year's Eve holiday schedule (2024).

Our shoppers' most frequently asked ordering, payment, shipping, and delivery questions.

A step-by-step guide to signing up with us.

A simple and straightforward guide to backorders and what to expect when you place one.

Learn more about My Supply Co.'s free and exciting rewards program, from how to earn points to how to redeem them for exclusive rewards.

What to expect from our customer support and operations teams.

Everything you need to know about our packaging and discretion.

Find out when you’ll get your tracking number, how to track your order, and what to expect during shipping.

What to expect after placing an order, from shipping updates to order cut-off periods.

What to do when Canada Post does a thing.

What to expect after paying for express shipping.

Don't sweat it—we're here to help. Here's what to do and what to expect.

A super short guide to My Supply Co. delivery fees.

Find answers and get help from Intercom Support and Community Experts

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