We understand that tracking your package is an essential part of your online shopping experience. That’s why, regardless of the shipping method you select at checkout, you’ll receive order and tracking updates via email every step of the way.
We offer two shipping methods:
Expedited (1 - 8 days)
Xpresspost (1 - 4 days)
In this article, we’ll guide you through when to expect your tracking number and how to track your order.
ℹ️ For shipping costs and times, check out our help article: How much does delivery/shipping cost?.
When will I receive my tracking info?
You’ll receive an email with your tracking number once we’ve processed your order and dropped it off with the courier. You can track your shipment directly at mysupplyco.aftership.com.
🚫 Important: If you have questions about your shipment, please contact us via live chat or email at [email protected]. Do not contact Canada Post—we’ll handle everything for you.
Hot tip: What to expect during shipping.
Once we fulfill your order, you’ll automatically receive order status and shipping updates via email. Here’s what each update means:
Order Complete: We’ve packed your order and are preparing to send it off with our courier. Saying goodbye is a bittersweet moment, but we know our babies are in good hands and ready to serve their purpose.
Order in Transit: Your order has been dropped off with the courier and is on its way to you. This email includes your tracking number, a tracking link, and other details provided by the courier.
Order Delivered: Your package is in a delivery truck, making its way to you.
Order Received: Your package has arrived!
Start your journey to optimal health and happiness today by exploring our evolving collection of science-backed supplements at MySupplyCo.com.
Inspired by nature, informed by tradition, backed by science.