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I paid for Xpresspost Shipping and I still haven't received my tracking information.
I paid for Xpresspost Shipping and I still haven't received my tracking information.

What to expect after paying for express shipping.

Updated over a week ago

At My Supply Co., we are dedicated to ensuring you get your order as quickly as possible, and that you're fully up-to-date on its status at every step. If you've yet to receive your tracking information, you can rest assured it will be processed as soon as possible.

In this article, you will learn about what to expect after paying for Xpresspost shipping, including when you will receive your tracking information.

When will I receive my tracking information?

After we drop your order off at Canada Post, they take up to one business day to process your order. Once they do, your tracking information will be sent via email and SMS, and you will receive your order within 1 - 4 business days (depending on your region).

However, while Canada Post's Express Shipping typically takes 1 - 4 business days, this timeframe does not account for our internal processing time.

Processing time after you place an order.

Processing time refers to how long it takes us to package your order.

We take great care to craft our products in-house and in small batches to guarantee that every item you receive is of the highest quality. As a result, our processing times may take up to 7 business days. This commitment to quality is part of our dedication to delivering exceptional products.

When will I receive my order?

After you place your order, it takes us 1 - 4 business days to process you order. It then takes Canada Post 1 - 4 business days to deliver your order.

In general, you can expect to receive your order within 11 business days.

We understand the importance of staying informed about your purchase. If you ever have questions or want to check the status of your order, please reach out to us, and our Happiness Specialists will be here to assist you.

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